Novotel Kuala Lumpur City Centre, Kuala Lumpur ➤ Reviews, Rooms & Prices 2025

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About the Hotel

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

Novotel Kuala Lumpur City Centre, a 4-star hotel, features a halal Chinese restaurant, two bars, and an outdoor pool. Located in the Golden Triangle, it provides direct access to major shopping malls via pedestrian sky bridge.

Rooms & Amenities

All guestrooms at Novotel Kuala Lumpur City Centre include amenities like free WiFi, air conditioning, and 24-hour room service. Room types include spacious junior suites featuring a seating area and multiple LED TVs.

Dining Options

Dining options consist of The Square, serving international cuisine, and the Quing Zheng restaurant, which specializes in Chinese dishes. Guests can unwind at the lobby lounge with a variety of drinks and snacks.

Leisure

The hotel features a full-service spa offering various treatments and an outdoor pool complemented by a kiddy pool. Guests can also enjoy an in-house Virtual Golf Club.

Services & Transportation

Business facilities include a 24-hour front desk for concierge services and tour arrangements. The hotel is well-connected with major transport options, including Bukit Bintang subway, KLCC city train, and monorail stations within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier King Room

Max:

3 persons

28 m²

Bed options:

1 Double bed

City view

Shower

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

28 m²

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Premier Room Two Single Beds

Max:

3 persons

28 m²

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Kuala Lumpur 3.2 km

Airports

Sultan Abdul Aziz Shah (SZB) 31.2 km

Kuala Lumpur International (KUL) 60.5 km

Train

Ampang Park Station 1.3 km

Old Kuala Lumpur Railway Station 2.5 km

Underground

Bukit Bintang700 m

Tun Razak Exchange 1.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room we stayed in was incredibly spacious and clean, making our stay very comfortable.” view full review

Breakfast Bliss

“The breakfast buffet was a dream! It offered a vast array of delicious dishes that catered to all tastes.” view full review

Immaculate Bathrooms

“The bathroom was spotless and well-maintained, with nice amenities that enhanced our experience.” view full review

Comfy King Bed

“The king-sized bed was super comfy, providing a perfect night's sleep after our busy days.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's pool

Spa & Leisure

Outdoor swimming pool
Spa & wellness centre
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

Map view

street view

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

City landmarks

Event hall

Petronas Twin Towers

1.1 km

Mall

Suria KLCC

1.0 km

Park

KLCC Park

1.9 km

Mall

Chinatown

2.1 km

Aquarium

Aquaria

790 m

Kuala LumpurMalaysia

Dataran Merdeka

2.1 km

Market

Central Market

2.3 km

Kuala LumpurMalaysia

Alor Street

960 m

Mall

Sungei Wang Plaza

770 m

7 Jalan Bintang

Low Yat Plaza

980 m

Museum

Petrosains Science Discovery Centre

1.2 km

Mall

Bukit Bintang

630 m

Park

KL Forest Eco Park

1.4 km

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

2.0 km

Pagoda

Sri Maha Mariamman Temple

2.5 km

Stadium

Merdeka Stadium

2.2 km

Stadium

Stadium Negara

2.2 km

Theme Park

Berjaya Times Square Theme Park

1.5 km

Museum

Museum of Illusions

670 m

Event hall

Petronas Philharmonic Hall

1.1 km

2 Jalan Stonor

Rumah Penghulu Abu Seman

740 m

in front of Suria and Petronas

Lake Symphony

1.0 km

156 Jalan Ampang

Avenue K Shopping Mall

1.4 km

Shopping Area

The Weld

1.5 km

Nearby

Event hall

Kuala Lumpur Convention Centre

350 m

Mall

Fahrenheit 88 Shopping Mall

330 m

Mall

Pavilion KL

360 m

Mall

Lot 10

330 m

KLCC - Bukit Bintang Pedestrian Walkway

360 m

Museum

Selfie Museum KL

590 m

Restaurants

Din Tai Fung Pavilion KL

110 m

168 Jalan Bukit Bintang Lot 6.01.05

Hakka Restaurant

80 m

90 Jalan Raja Chulan

Bavarian Bierhaus German Restaurant

190 m

8 Ground floor Jalan Pinang 50450

Putien

50 m

168 Jalan Bukit Bintang Lot 6.01.04

Rocku Yakiniku

110 m

168 Jalan Bukit Bintang Pavilion Kuala Lumpur

Village Roast Duck

120 m

168 Jalan Bukit Bintang 7.01.05

Serai Pavilion KL

140 m

35 Jalan Bukit Bintang Pavilion KL

Maison

100 m

168 Jalan Bukit Bintang Lot P2.01.01 & 2.01.9B

La Boca Latino Bar

160 m

Lot C3.10.03

Vertigo

340 m

2 Jalan Conlay Level 59

Pao Xiang Bah Kut Teh

150 m

168 Jalan Bukit Bintang Pavillion Lot 6.38

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

7.0

Location

8.5

Service

8.0

Dining

6.7

3.5/5 based on 4250 reviews

#100 of 703 hotels in Kuala Lumpur based on Tripadvisor

Vic

United Kingdom, May 2024

6.6/10

The hotel had its ups and downs. The leaking ceiling in the room upon arrival wasn't a great start, especially considering late check-in. The outdated room decor was a bit of a letdown, giving off a vibe from the 70s. On the bright side, the location was superb and convenient for exploring the city, with easy access to transportation and shopping areas.

Rooms

5.0

The room had a leaking ceiling and outdated decor resembling the 70s.

Service

6.0

The service had its highs and lows. While the head of HR and head chef were welcoming, the lack of greetings and attempts to overcharge soured the experience.

Location

8.0

The location was excellent, providing easy access to major attractions like KLCC and Pavilion mall. However, internet connectivity issues during peak hours were a downside.

Dining

7.0

The dining experience was a mix. While some dishes were tasty, others fell short, and the chilly air conditioning affected the comfort levels.

Facilities

7.0

Aaron

United Kingdom, May 2024

7.6/10

My stay at the hotel was a mix of positives and negatives. The location is superb, being close to major shopping centers and tourist attractions, but the rooms were a bit outdated and could have been cleaner. The service from the staff was impeccable, making me feel valued as a guest. The dining experience had its ups and downs, with some good meals but also noise issues in the dining areas. Overall, a decent stay with room for improvement.

Rooms

6.0

The rooms felt yellowing and a little shabby, not up to my expectations. They could have been cleaner, with only bath towels and carpet needing attention.

Service

9.0

I must commend the hotel management for employing such awesome staff. They were very friendly, customer-oriented, and always ready to assist. I felt genuinely impressed by their hospitality.

Location

9.0

The hotel's location is a major plus, being at the heart of the city near major shopping malls and connected via enclosed bridges. This made exploring the area very convenient.

Dining

7.0

The dining experience had its ups and downs. Some meals were very good, but there were noise issues in the dining areas that affected the atmosphere.

Facilities

7.0

The facilities were adequate, providing the necessary amenities for a comfortable stay. However, some areas could use improvement to enhance the overall experience.

Thomas

United States, December 2023

7.4/10

The hotel is conveniently situated steps away from Pavillion, offering peace and tranquility away from the bustling city center. The rooms, although showing signs of aging, still provided a decent night's rest and functional showers. The staff was extremely helpful and accommodating, allowing for an early check-in, and always responsive to inquiries. The dining options could be more varied, but the fresh salad selection was noteworthy. Overall, a good value for a pleasant stay.

Rooms

7.0

The rooms, although starting to show age, were clean and provided a comfortable sleeping experience.

Service

9.0

The staff was exceptionally helpful, accommodating early check-in and always being responsive to requests.

Location

8.0

The strategic location near major shopping centers like Pavillion and KLCC offers convenience without being in the midst of the busy Bukit Bintang area. Great for those seeking tranquility.

Dining

6.0

While the dining options could be more diverse, the selection of fresh salad items was enjoyable.

Facilities

7.0

The hotel offers essential facilities for a comfortable stay, though some areas may need updates.

Elizabeth

United Kingdom, December 2023

7.8/10

The hotel is conveniently located near top attractions and shopping venues, offering comfortable rooms with good amenities. The service is satisfactory with helpful staff, and the dining options, although diverse, may need improvement. The proximity to major malls and ease of access are definite advantages for this hotel.

Rooms

8.0

My room was clean, had tea and coffee facilities, free mineral water, a desk, a comfortable bed, a TV with multiple language channels, and excellent WiFi.

Service

8.0

The staff provided great customer service and were accommodating in addressing issues. There were various services available including room service, dry cleaning, and tours/ticket assistance.

Location

9.0

The hotel's location is outstanding, just a short walk to Pavilion KL and within easy reach of KLCC and other shopping areas. It's also convenient for accessing public walkways.

Dining

7.0

The dining experience offered diverse European choices, though there were occasional lapses in service etiquette. The food was satisfactory, but improvements could be made.

Facilities

7.0

The hotel facilities are adequate, providing essential services for a comfortable stay.

Stanley

United Kingdom, November 2023

7.8/10

The hotel is located in a vibrant city area in Malaysia, making it super convenient for travelers. The rooms are a bit old but offer a cozy stay despite some noise issues. The service is attentive and friendly, although there were occasional lapses. The dining experience is decent with diverse choices, but some interactions with the personnel could be improved. The location is excellent, right next to a popular shopping mall, making it easy to explore KL city center.

Rooms

7.0

The rooms are a bit old but offer a comfortable stay.

Service

8.0

The service is generally attentive and friendly.

Location

9.0

The location is excellent, right next to a popular shopping mall and within walking distance of key attractions.

Dining

7.0

The dining experience offers diverse choices but could be more welcoming.

Facilities

The facilities are in good condition for a comfortable stay.

James

United Kingdom, November 2023

7.4/10

Wow! This hotel is really a gem! The rooms were cozy and well-equipped with tea and coffee facilities, free mineral water, a nice desk, a super comfy bed, multiple language TV channels, and reliable WiFi. It was mostly clean and well arranged, although the sink in the toilet needed a bit more attention. Unfortunately, the staff simply gave us the room without any information, which was a bit lacking in service.

Rooms

8.0

The rooms were cozy and well-equipped. The bed was super comfy and the amenities provided were great.

Service

7.0

The staff in Bukit Bintang were warm and welcoming when I checked in. However, the lack of information upon receiving the room was a downside.

Location

8.0

The location is incredible, right in the heart of the KL shopping paradise with access to various delicious food options from around the world. Although it was very well situated, the atmosphere felt a bit dark and old, lacking proper air conditioning.

Dining

7.0

The dining experience was a mix. On one hand, the selection of fresh salad items was impressive, but then it became repetitive with the same items every day. Overall, it was good enough, but could use more variety.

Facilities

7.0

The facilities provided were adequate for a comfortable stay, but nothing extraordinary was offered.

Daniel

United States, October 2023

7.0/10

My stay at the hotel was a mix of positives and negatives. The location was great, being close to major attractions, but I encountered some issues during my stay. The staff was friendly and helpful, and the services offered were convenient. The dining experience had its highlights, especially with fresh salad options, but there were some inconsistencies. Overall, it was a decent stay with a few areas that could be improved.

Rooms

6.0

The room I was assigned to was not ready and smaller than expected. It was located in a noisy area due to ongoing renovations, which was a bit of a downside.

Service

8.0

The staff members were pleasant and accommodating, providing helpful service throughout my stay. There was an additional charge for certain services like room access, which was a slight inconvenience.

Location

7.0

The hotel's location was convenient for exploring the city, with easy access to key areas like Pavilion and KLCC. However, there were some challenges with directing guests to nearby facilities efficiently.

Dining

7.0

The dining options were satisfactory, particularly with fresh salad choices and good coffee. However, there were some deviations from the expected Novotel Breakfast experience.

Facilities

7.0

The facilities provided by the hotel were decent, offering essential amenities for a comfortable stay. There were some modern plumbing issues encountered during my visit.

Mike

United Kingdom, August 2023

6.8/10

The hotel is conveniently located with easy access to transportation and shopping facilities. The rooms could benefit from a refurbishment but do offer some convenient amenities. The service is friendly but there were some difficulties with reservations. The dining experience was average but satisfactory. The location is strategic but could use some improvements.

Rooms

7.0

The room needed a good refurbishment and was small for a 4-star Malaysian standard, but it did have a filtered water system installed.

Service

6.0

The staff was friendly and helpful, although there were issues with reservations and requests.

Location

8.0

The location is very strategic, close to shopping malls and key city centers. However, there is room for improvement.

Dining

6.0

The dining experience was average and could be busier, but the food was delicious and plentiful during my stay.

Facilities

7.0

The facilities were satisfactory, with room for improvement.

Stephen

United Kingdom, July 2023

8.4/10

I had a pleasant stay at the hotel. The rooms were spacious, clean, and well-equipped with a cozy sofa set and a functional workspace. Access to the executive lounge was a nice perk, although the late check-in was a bit inconvenient. The service was polite and helpful, making me feel welcomed and attended to. The strategic location near shopping centers and iconic landmarks was a highlight, offering great convenience for exploring the city.

Rooms

9.0

The rooms were huge, well-decorated, and had a spacious and clean bathroom with well-stocked toiletries.

Service

9.0

The staff was very welcoming and attentive, providing excellent service throughout my stay.

Location

9.0

The hotel's location is superb, within walking distance of major attractions like the Petronas Twin Towers and Bukit Bintang, making it a strategic base for exploring the city.

Dining

7.0

The dining experience was good overall, but I wished for more variety, especially in fruits and fresh options.

Facilities

8.0

The hotel offers convenient facilities for a comfortable stay, enhancing the overall experience.

Charles

United Kingdom, April 2023

7.8/10

The hotel's rooms, while spacious and nice, were a bit neglected and in need of renovation to truly reflect a 4-star standard. The service was exceptional in attentiveness and friendliness, although some staff members being on leave was unexpected. The location was highly convenient, with easy access to key attractions like Pavillion and KLCC. Dining options varied, with limited choices but friendly staff. The hotel's facilities were generally satisfactory.

Rooms

7.0

The rooms, although spacious and nice, were not very clean and appeared a bit neglected.

Service

9.0

The service was outstanding, with attentive and friendly staff, although some were unexpectedly on leave.

Location

9.0

The location was excellent, strategically close to key attractions like Pavillion and KLCC.

Dining

7.0

The dining experience was pleasant, with limited food choices but very friendly and helpful staff.

Facilities

7.0

The hotel's facilities met basic needs without any standout features.

Alex

United Kingdom, April 2023

7.8/10

The hotel is centrally located, convenient to shopping malls and transportation, offering spacious and clean rooms with a mix of modern and older furniture. The service is comfortable and accommodating, complemented by helpful staff. Dining options are satisfactory but could offer more variety. The location is very central, near major attractions, making it ideal for families.

Rooms

7.0

The rooms are clean, big, spacious, but with older furniture and fixtures.

Service

9.0

The service is very nice and the staff are helpful and accommodating.

Location

9.0

The hotel is very central and very near to KLCC and shopping malls, convenient for shopping and transportation.

Dining

6.0

The dining experience was just satisfactory, offering similar breakfast options daily.